Conditions for submitting applications:
An application for the sale/purchase of virtual assets can only be submitted by a registered user of service. To perform some operations, the www.is-group.cz service may require you to undergo a verification procedure. To undergo verification, the client must provide documents confirming his identity and indicate correct data in his personal account. It is prohibited to create requests for payment of funds using the details of third parties. The work schedule can be found in the “Contacts” section.
Terms of payment for the application by the client:
The website has an automatic application form for the sale/purchase of virtual assets. To receive the service, it is important to undergo verification.
Terms of payment:
The payment term depends on the provider, as well as on the bank chosen by the clients. Our service does not have the ability to influence the duration of payments or speed up payments. Now it takes from 5 minutes to 3-5 banking days.
If payment is not received within the specified time frame, our manager will request all the necessary information from the provider.
The sale of virtual assets is carried out within 30 minutes after the client deposits funds. After creating an application, you need to contact the manager and receive confirmation with bank details.
Unpaid applications are closed automatically by the systеm after 48 hours.
Virtual asset operator sends virtual assets after receiving full payment by the Client. In case of payment not in full, the service reserves the right to recalculate the request and fulfill it in the amount received by the service from the client.
Format for receiving consultations:
The client can receive advice on the created application during business hours through the contact information specified in the “Contacts” section, unless it has been previously agreed that the application will be processed on weekends or non-working hours.
